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An asset manager for a regional multifamily portfolio had the infrastructure for EV charging in place. The problem was keeping their EV chargers online.
They installed multiple EVSEs from a well-known provider across four of the communities they managed, expecting reliable performance. Instead, frequent outages, poor connectivity, and no support from their charging provider left the chargers sitting offline for days or weeks at a time.
Across communities, residents couldn’t charge and property teams continued to pay expensive fees for idle equipment. The problem was clear: Wi-Fi reliant chargers were failing in real-world conditions.
The properties didn’t need to rebuild their EV charging infrastructure. They needed a charging system that was designed to stay on, even when WiFi or cellular didn’t.
“The biggest challenge was connectivity. Most of the other stations we have had experience with either [had] costly annual subscriptions or required wifi.” - Asset Manager
The Solution: Reliable Connectivity with OrangeNet
Portfolio leadership pointed the asset manager to Orange, a solution that was already delivering results at another property in their portfolio.
The difference started with connectivity. OrangeNet, Orange’s self-healing mesh network, gives properties a reliable way to connect and manage chargers without depending on traditional Wi-Fi infrastructure, complex networking setups, or expensive recurring subscriptions.
OrangeNet solved the portfolio’s biggest problem: keeping its charging infrastructure connected.
Orange’s software, OrangeOS, gave the asset manager another advantage: visibility into charging activity and performance across properties. From one dashboard, the team could track usage, energy consumption, and revenue without constant troubleshooting or support.
Together, OrangeNet and OrangeOS replaced 8 EV chargers with a system the property team could rely on and manage with confidence.
A Straightforward Replacement
With Orange, installation was fast, clean, and hassle-free. Hardware was shipped on time, and a simple “rip and replace” swapped problem chargers with reliable Orange EVSE.
“The installers have shown up as scheduled, promptly removed the unreliable charging stations and installed brand new Orange EVSE in about a four-hour turnaround. They leave the areas clean and ready to go.” - Asset Manager
The Orange Impact: Growth, Connectivity & Profitability
In the first year since Orange’s chargers went live across the four properties:
- 59,705 kWh of energy was delivered.
- 2,190 charging sessions were completed.
- $16,129 of revenue was earned.
For the property team, the switch to Orange made an immediate impact. Connectivity issues disappeared, uptime improved, and residents finally had chargers they could rely on. Usage climbed, complaints stopped, and revenue started coming in.
“Our residents have been very happy with our switch and I have as well.” - Asset Manager
A Portfolio-Wide Solution
This property management company started with a traditional charging provider and ended up paying for unreliable equipment that frustrated both drivers and the management team.
Orange solved the root of the problem: connectivity. By removing Wi-Fi and network dependency from the equation, the team finally had a system that worked every time. Uptime issues disappeared. Session volume and revenue grew. Charging became an asset that the team could set and forget.
Now, the property team isn’t just replacing EV chargers at one site. They’re rolling out Orange across multiple communities with the same challenges. What started as a one-property solution is becoming a standardized approach across their portfolio.
Every community gets a system that they can trust to deliver reliable EV charging to its residents.
Tired of Managing EV Charger Headaches? Start Seeing Real Results with Orange
Orange replaced out-of-service chargers and brought an amenity back to life with reliable OrangeNet connectivity.
If you're ready to stop managing broken chargers, reach out. We’ll show you how to turn your EV infrastructure from a headache to a profitable amenity that always works.
Reliable EV charger that’s even easier to manage.
